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Wellvet.com Privacy Policy

Last updated: January 11, 2003

Wellvet.com knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This page describes our privacy policy. By visiting Wellvet.com, you are accepting the practices described in this Privacy Policy.

What Personal Information About Customers Does Wellvet.com Gather?

The information we learn from customers helps us personalize and continually improve your shopping experience at Wellvet.com. Here are the types of information we gather.

Information You Give Us:

We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.

Automatic Information:

We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies" to track usage, especially in the online store area.

What About Cookies?

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide for storage of items in your Shopping Basket between visits.

Does Wellvet.com Share the Information It Receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others.

Protection of Wellvet.com and Others: We will release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Wellvet.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.

How Secure Is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

What Choices Do I Have?

As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase.
The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, you will not be able to use such features as preserving your Shopping Basket contents if you do not use cookies.

Children

Wellvet.com does not sell products for purchase by children. If you are under 18, you may use Wellvet.com only with the involvement of a parent or guardian.

Conditions of Use, Notices, and Revisions

If you choose to visit Wellvet.com, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of Washington. If you have any concern about privacy at Wellvet.com, please send us a thorough description to webmaster@wellvet.com, and we will try to resolve it.

Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also, so you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Automatic Information

Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; purchase history; the full Uniform Resource Locator (URL) clickstream to, through, and from our Web site, including date and time; cookie number and the products you viewed or searched for.

 

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